Shipping
We offer standard shipping within the United States. Currently, we do not offer international shipping.
- Your order will be processed within 2-5 business days.
- U.S. orders typically arrive in 4-5 business days with free shipping
*Delivery times may vary based on destination and customs.
Return & refund
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: [email protected]
- By visiting this page on our website: https://haitran.cloud/contact
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Pack the unused item(s) you would like to return in the original packaging. We will issue a return label for you to send us back your product with the address at :
500 North Rainbow Blvd, Suite300
Las Vegas, Nevada, 89107
Paul Gelburd (verified owner) –
Surprised that this highly rated bandsaw feed guide and feather extension performed so poorly as to border on useless. Too much slop in the device (on my Rikon 14″) when locked down to maintain even (or close to even) pressure on a board ~9.5″ tall with a 9″ fence (confirmed to be 90 degrees to table) behind the board. See photo (no amount of fiddling could close that top gap because the cam system in the miter slot is too wonky to hold firm). I’m 15 days past the return date, otherwise I’d return.
Amazon Customer (verified owner) –
Making kitchen cabinets with solid oak door panel. This makes the re-sawing process so much easier than a feather board and push paddle for side pressure. The rubber flap provides great side pressure
Ryan Schenk (verified owner) –
I just resawed a stack of 2mm veneers, the first job I’ve done with the Guide Pro, and I’m very impressed. It’s extremely quick to set up, quick to adjust between each cut, and did a great job. I like that it applies pressure across the entire workpiece and I like how it takes mere seconds to adjust between each cut. My previous stack of traditional featherboards were annoying to set up for different height boards, time consuming to adjust between each cut, and only exerted pressure on the top and bottom of the board, which could cup thin stock. My only complaint about the Guide Pro is the price…it’s a bit steep for what’s effectively a squeegee, but it is well designed and performs. I won’t be going back to regular feather boards for resawing.