Shipping
We offer standard shipping within the United States. Currently, we do not offer international shipping.
- Your order will be processed within 2-5 business days.
- U.S. orders typically arrive in 4-5 business days with free shipping
*Delivery times may vary based on destination and customs.
Return & refund
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: [email protected]
- By visiting this page on our website: https://haitran.cloud/contact
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Pack the unused item(s) you would like to return in the original packaging. We will issue a return label for you to send us back your product with the address at :
500 North Rainbow Blvd, Suite300
Las Vegas, Nevada, 89107
Robert (verified owner) –
Just received this item, so these are my initial comments. The fan sets up a loud noise and vibration. Sounds like an old tractor is running through my kitchen (really). The finish is not stainless steel – at least it does not look like my other stainless steel appliances (refrigerator, etc.) The finish is a dull look – almost like old tin or sheet metal. So I will give it a try and bake something and comeback to update this review. So I just baked a couple of muffins. It does what it is supposed to do – bake! But with a lot of huff and puff. It is on it’s way back
GRS (verified owner) –
Instructions are so poor they are almost irrelevant. Had to call for help which was mediocre at best.
So there is no broiler function. When you set a temperature you’d think it would show actual inside temperature as it goes up, it doesn’t. The temp reading just keeps flashing at what you set and there is no way to know it’s at temperature. You have to guess. When the time is up for a function common sense would have been to have a bell or something to tell you time is done, there is none. On off, temp time, and other buttons are finicky and you have to push several times to get it to work. It’s way too expensive for what you get. Reluctantly keeping it but don’t recommend it
n. lee (verified owner) –
I love it, it’s a little complicated to get it started & on the right setting but once it’s started it works fine.
My disappointment with it is that the wire rolling basket does not work & I cannot find anything (videos/instructions) that even mentions the basket.
I believe that something is missing, but the rotisserie works fine & you are suppose to use the same rod for both.
The instruction pamphlet that came with the oven are very vague, it’s just general stuff that you wouldn’t have a problem with anyway.
The price was good & I love the color & the size.
n. lee (verified owner) –
I love it, it’s a little complicated to get it started & on the right setting but once it’s started it works fine.
My disappointment with it is that the wire rolling basket does not work & I cannot find anything (videos/instructions) that even mentions the basket.
I believe that something is missing, but the rotisserie works fine & you are suppose to use the same rod for both.
The instruction pamphlet that came with the oven are very vague, it’s just general stuff that you wouldn’t have a problem with anyway.
The price was good & I love the color & the size.