Shipping
We offer standard shipping within the United States. Currently, we do not offer international shipping.
- Your order will be processed within 2-5 business days.
- U.S. orders typically arrive in 4-5 business days with free shipping
*Delivery times may vary based on destination and customs.
Return & refund
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: [email protected]
- By visiting this page on our website: https://haitran.cloud/contact
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Pack the unused item(s) you would like to return in the original packaging. We will issue a return label for you to send us back your product with the address at :
500 North Rainbow Blvd, Suite300
Las Vegas, Nevada, 89107
Tim (verified owner) –
This works great! Used for some compatible non-stick pans and cast iron skillets and it heats up so quickly. Took only a few seconds before I can drop a little water onto the pan and it would sizzle. Works great to keep my stove range’s surface from the cast iron pan’s bottom scratching the ceramic top
Vicki (verified owner) –
Our cooktop went and I purchased this for use while we replaced outs. It’s pretty powerful and does the job. I wish the temperatures were 1-10 as apposed to an actual temperature setting. I find that if the temp is set too high and I turn it down, it takes a while for it to react…at which point the food is either burnt or overcooked. It has done the job for us and we will certainly keep it for emergencies.
ILS (verified owner) –
In terms of initial quality and impressions, what an awesome little cooktop. Heats up faster than I can chop an onion, even consistent heat and food cooks much faster. There is a cooling fan that is loud (like air conditioner type loud) but it needs to keep the internals cool and since I have the exhaust fan running its not a big deal, but know that it is there. Id rather appropriate cooling for longer life anyway. It cleans up much better than my radiant glass cooktop ever did which was a nice surprise. You wont be able to use your largest pots on this since the edges will stay cool (they still fit in the larger ring space but the extreme edges dont generate heat it seems), but everything else fits and works flawlessly. Would buy again without doubt.